FAQ

Where are you located?

1108 E. Walnut Street--just East of downtown Springfield before you hit National.

Where can I park?

There is a driveway to the left of the bakery which leads to a small parking lot and our main entrance.  There may also be parking on the street right in front of the bakery, but the main entrance is in the back by the parking lot.  

I need to place an order. Should I call or come in the store?

We take orders over the phone, online, and do cake consultations for in-store orders. If you'd like to order in person, please give us a call at 417-831-6095 to set up a cake consultation (consultations are by appointment only).

What can I stop in and pick up at Amycakes without any advanced notice?

We have a small selection of Daily Sweets for sale, including cookies, Amycake truffles and cupcakes. Get them while they last! We recommend ordering quantities of 6 or more in advance to guarantee your treats and to get a price break. Please order online or give us a call at 831-6095 to place your order!

Do you have ready-made cakes available each day?

No, our cakes are made to order.  BUT often we offer select 6" and 8" cake flavors online with just a day's notice.  See what's available this week here!  

I have a picture of a cake I love. Can you replicate it?

We do many buttercream textures and piping options and offer several fondant options. We do not do sculpted fondant cakes at this time.  You can see examples of our cakes in our Gallery.  For a price quote, please give us a call to check our availability, and email the picture to help@amycakesbakery.com with the following information: your picture as a jpg file, your name, phone number, and date that you will need the cake/ cupcakes and the amount of servings that you will need. Let us know in the email if you have already spoken with an Amycakes staff member so we will know to look up your file. Please note that we do not accept orders through email. It is just a way for us to receive pictures and confirm orders.

How far in advance do I need to place my cake or cupcake order?

We are a tiny bakery and bake everything from scratch. We usually book up 1-2 weeks in advance for specific cupcake or Amycakes flavors and 2-3 weeks in advance for custom decorated cakes. Often we can do non-specific variety cupcakes with less notice. You can see all we are offering with less than 7 days' notice in our online store here.  Please feel free to give us a call to see if your date is available! If we are booked, please try us again. We appreciate your business!

How far in advance do I need to place my cinnamon roll, cookie or Amycake truffle order?

24- 48 hours notice is usually enough for cinnamon rolls, cookies or Amycake truffles, but we would suggest more notice for extra large orders and for holiday orders.

Do you deliver?

For orders over $125, we have one delivery person who delivers Tuesday-Saturday to businesses, schools, and wedding venues with advanced notice.  We deliver within 28 miles from the bakery, and delivery fees are calculated by mileage.  We deliver up to two wedding cake orders per day on Saturdays.

Do you ship your products?

We don’t at this time. We just haven’t found a cost effective way to get our baked goods to you in perfect condition.

Are you a nut-free establishment?

No, while many of our products do not contain nuts, we work with nuts in our small kitchen on a daily basis.

Do you offer gluten-free, vegan or special diet items?

No, not at this time.

Will you donate to my organization's event?

We make two donations a month to a non-profit organization (first-come, first-served). These slots fill up months in advance.  Come by the bakery with the information for your event to see the availability on our donations calendar.  We would be happy to donate to a good cause if the month is available.